The leadership and Performance Management of Client Relationship Directors/Managers (Vice President, Assistant Vice President and Analyst).
Accountable for a client segment.
Identifying and managing solutions to meet a wide range of client needs, including banking, investments, credit and cash management.
Understanding the business and strategy of their client segments and key clients within their team, driving long-term sustainable revenue.
Collaboration with the heads of other client segments, specialist sales teams and functional/support areas across the business.
Developing long-term, internal and external relationships that are planned and effective across the Isle of Man to drive delivery of the respective strategies and establish opportunities for further growth.
Leading the overall relationship with the Isle of Man Government with regards to client and business development, including strategic engagement with key Ministers and Departmental Heads, and co-ordinating across different agencies, in order to drive forward support for economic growth, business development initiatives, digital inclusion and development of the client relationship.
The ongoing maintenance and development of the Local Corporate proposition.
Influencing senior stakeholders across Private Bank & Overseas, Services and the Group and to create compelling business models for growth.
Managing risk across the team, including business risk, financial crime risks, credit risk, operational risk.
Developing our Shared Growth strategy across the Isle of Man.
Collaboration with and leadership of stakeholders to drive the success of the business.
Skills and Experience:
The right candidate will be action oriented, a strong background in new client acquisition and team leadership, with a focus on continuous improvement in all areas of work.
Known for their pro-activity, enthusiasm and productivity, they are able to deliver quality results with a challenging but positive and influential style.
The role holder will be creative, pragmatic, conceptual, and able to deliver at speed with strong presentation skills.
A relationship builder with strong networking skills, the suitable candidate will have a reputation for integrity, and the ability to evoke rapid trust and openness in clients, colleagues and team member alike.
Strong Leadership, relationship-building, motivating, inspiring and developing others
Highly effective communication and Influencing skills.
Proven business skills, including problem solving, decision making, driving continuous improvement and commercially minded.
Strong risk management, identifying, understanding and mitigating key risks