Tender Manager

Job Description

Duties include:
Manage a team of 2 tender managers; handling multiple often conflicting priorities personally and across the team as well as mentoring and developing the team
Own and handle tender responses finding suitable solutions to requested or required exceptions to standard processes, product features, terms and conditions, fees/charges funds (savings only) and other variables
Build credibility as a product provider who is flexible and pragmatic in their approach to meeting customer requirements
Be a point of reference on technical issues and non-standard cases to the wider business
Works to build relationships that reassure the active sharing of standard methodology developing consistency in the approach to tenders
Handle and influence a wider range of stakeholders
Protect and improve our Client’s reputation by ensuring they deliver on any promises they make and say “no” when developments are not feasible
Review and maintain excellent data quality within MI databases by working and training users across the business, providing UAT when required and being a point of contact for questions
Produce monthly MI reports for senior management ensuring the reports are accurate and a true reflection of business
Accountable for own personal development and ongoing professional development

Skills and experience required:
Minimum of 5 GCSE’s to include Maths & English (C and above) and 3 A-Levels (C and above)
5 years+ relevant work experience (for example; leading customer relationships, supporting proposition development, corporate client on boarding)
Experience of working constructively in a matrix management organisation and with people in different locations with the ability to handle remote teams, to motivate others to deliver and handle multi-cultural sensitivities
A good understanding of international group risk and/or savings
A good technical understanding of the operations within a Life Insurance company (preferably with a focus on group risk propositions)
Able to communicate complex technical matters at a level appropriate to the recipient, exercising tact and subtlety where necessary
Resilient to work effectively under pressure and to tight deadlines