Systems/Support Analyst

Job Description

Duties include:
Assist in maintaining and supporting every aspect of the IT infrastructure for its day to day operation
Actively participate in IT based projects covering hardware, software and business applications
Maintain accurate and complete procedural records, reports, asset details and change control
Maintain records and relationships with suppliers and support agencies
Complete routine maintenance tasks to ensure continued functionality and reliability of IT Infrastructure
Client machine hardware and software installation and configuration
Support server and network administration
Regular software maintenance including licensing and updates
Work as part of a team to complete projects as part of IT strategy
Provide IT training to new and existing employees.

Skills and experience required:
Experience of working as part of a small team supporting IT for a professional organisation
‘A’ levels + 7 years relevant experience OR appropriate degree + 5 years experience
Windows Server 2012
Virtual server environment under EXSi:5/6
SharePoint, Exchange Online and MS SQL server administration
MS Office 365
McAfee Products
Windows 10
Maintenance and administration of Microsoft operating systems
User support for Microsoft Office Applications.