Service Desk Technician

Job Description

You will be responsible for delivering technical 1st/2nd line support within the business areas related to Cyber Security, Customer Technology Services, Business Services and Network Services

Responsibilities
· Working as part of a 24/7/365 team to monitor Networks
· Report on Vulnerability Management and monitor SIEM
· Provide 1st line support and alarm analysis
· Provide second line support for wholesale services

Requirements
· Experience in a 1st/2nd line, service desk or security support role
· Exceptional interpersonal skills and can communicate clearly
· Some ITIL knowledge and Change Management
· IT Desktop Support
· Full and clean driving licence

This is a great career opportunity working with a market leader, innovator and modern technology company.