Senior Onboarding Analyst

Job Description

Duties include:
Ensure policy and procedure standards are applied across all aspects of static data activity and ensuring the accuracy and completeness of all data that you encounter
Ability to clearly communicate your findings and proposals to colleagues and Senior Management, especially in situations involving non adherence to policy and procedures
Responsible for completing various data analysis on complaints and queries from internal clients, in order to improve quality and propose procedure changes
Work closely with both the onshore and offshore teams and will use all opportunities to raise levels of awareness and competence of the many processes within the relevant business areas
Support and develop people to deliver outstanding customer focused service, ensuring that all areas are focused on quality and quantity and adhering to agreed policies, procedures and customer practices
Contribute and challenge to improve performance is essential, along with the ability to communicate with peers and senior members of the team

Skills and experience required:
Previous experience gained within financial services, ideally within an Operations
Able to build and maintain effective internal relationships, with a focus on innovation and continuous improvement and development in all areas of work
Strong influencing and communication skills
Excellent command, both written and verbal, of the English language and will have a strong knowledge of Microsoft Office (especially Word, Excel and PowerPoint)