Senior Administrator – Dealing

Job Description

Duties include:
Accurately raise all trades as instructed by the fund advisor/client ensuring that the transactions are permissible and do not create unapproved overdrawn positions on Policy cash accounts to ensure that records give a true account at all time
Place all external trades in line with the appropriate market guidelines and timeframes, Company service standards and FCA and internal governance regulations
Assist the Team Leader in the delivery of cross training within the team and the wider business
Accurately raise and follow procedures to arrange the timely transfer of assets between our Client and the appropriate counterparties in order to facilitate share premiums, surrenders in-specie and transfers to, from and between nominees
Ensure that share transfers are accurately reflected on systems at all stages of the process to ensure accurate reporting
Opening of Nominee Custodian sub accounts and associated account opening queries including the initial dealing purchase of the nominee account
Act as a form owner for the team, ensuring the timely distribution and update of the appropriates forms within the agreed service standards
Provide reasonable assurance to management that internal controls are operating effectively, in line with Internal & External regulatory requirements
Take responsibility for the resolution of client queries within agreed timescales
Record errors for further analysis to prevent reoccurrence
Follow documented procedures and recommend changes where necessary to ensure ongoing improvement within the department
Ensure that outstanding reconciliation items are investigated and cleared within agreed timescales
Ensure that all complaints are investigated and full resolution prepared to an agreed quality within agreed timescales
Assist with the collection of the quarterly DFM and platform prices ensuring that any differences outside the agreed tolerance are fully investigated and resolved within the approved timescales
Assist with company and department projects when required ensuring that internal project governance is adhered to

Previous experience is required.