Receptionist and HR Administration Assistant

Job Description

Duties include:
Greet all visitors in a friendly and professional manner and direct them to their correct destination
Ensure all relevant procedures are followed (e.g. filling out the sign in/out book and announcing visitors correctly)
Ensure that the Reception area is maintained to a high standard to create a pleasant and welcoming environment
Ensure that all telephone calls and general email enquiries are managed in a timely and professional manner whilst maintaining quality service standards
Receive and sort both incoming and outgoing mail efficiently
Ensure that the franking machine is charged and maintained
Monitor stationery stock and re-order as appropriate using the correct procedures
Provide critical administration support for all HR processes, including, but not limited to: Recruitment (e.g. arranging interviews, responding to applicants etc); Generating various employee letters and correspondence; Printing and issuing employment documentation (e.g. contracts, handbooks etc.); Assisting with new Head Office employee inductions; Administering and managing employee benefits programmes; Assisting with the effective management of IoM Work Permits (e.g. application and renewals); Undertake general ad-hoc HR administration duties as and when required
Responsible for managing the booking diary for all meeting rooms and VC equipment;
Prepare and maintain meeting rooms as and when required e.g. ensuring tea/coffee/water is available
Responsible for sourcing and implementing staff travel solutions as and when required

Skills and experience required:
2-3 years’ work experience in an administrative HR support and/or reception role in a service-orientated environment
Experience of letter writing and proof reading
Excellent proficiency in the Microsoft Office (Excel, Word, Outlook and PowerPoint) products (ideally with some advanced Word user knowledge)
Experience of using a Mitel telephone system or similar