Payments Administrator

Job Description

Duties include:
Responsible for ensuring timely and accurate delivery of banking services, specifically ensuring timely and accurate processing of banking entries
Dealing directly with external banking clients, ensuring delivery of a quality and responsive service in respect of all of their banking requirements
Dealing directly with internal banking clients from the fiduciary area of the business, ensuring delivery of a quality and responsive service in respect of all of their banking requirements
There will also be some client/customer communications requesting supporting documentation
Day to day duties will include; payment/transaction processing, assisting with account administration, ordering and administration of credit cards and other account administration as and when required
There will also be the need to cover other areas of the banking team when the need arises

Skills and experience required:
Minimum 5 GCSE at Grade C and above
At least 2-3 year’s banking experience. Some experience in banking in payments processing and back office banking procedures is desirable
Good working knowledge of banking systems and procedures
Strong communication skills and customer service