Operations Acceptance Manager

Job Description

Duties include:
Responsible for completing change acceptance tasks including impact assessment, articulating impact to operational stakeholders, gaining sign off on impact
Support the development of the business implementation plan being managed by Change Delivery Project and Programme managers
Ensure the appropriate training; communications and business change materials are available to support the implementation and define if appropriate
Provide regular updates on Projects against project implementation plan including highlighting any risks or issues associated to the project that may impact
Manage communications to operational and business stakeholders in regards to the Projects including overview of the project

Skills and experience required:
First class academic track record with preferable industry wide accepted Change Qualifications (e.g. PRINCE 2, LEAN, AGILE)
Excellent communication skills and comfortable dealing with senior stakeholder
Change experience along with familiarity with project management approaches, tools and phases of the project lifecycle
Advanced problem solving/decision making skills and comfortable using Microsoft office
Strong people management and leadership skills and experience of leading and directing a team of senior and junior members of Operations