Provide support specifically in relation to Know Your Client (KYC) policies
Responsible for providing guidance on the correct documentation required during drop in visits to the Branch from clients who have been issued a letter as part of the KYC Project
Accountable for gathering the clients certified documents, facilitating the delivery to relevant departments whilst adhering to internal processes
Certify documents supplied by the client to support the update of their client record in line with both Group standards and regulatory expectations
Provide guidance to clients on acceptable KYC documentation in line with both Group standards and regulatory expectations
Ideally you will have experience and practical expertise in banking and CDD processes including a good understanding of personal and corporate Know Your Customer (KYC) requirements.