Multiple opportunities for experienced Financial Services Administrators to join a leading International Bank as part of a Remediation Project Team.
The Project Team will be responsible for providing support to the Overseas Services business area, specifically in relation to Know Your Client (KYC) policies.
Responsible for providing guidance on the correct documentation required from clients who have been issued a letter as part of the KYC Project
Accountable for gathering the clients certified documents, facilitating the delivery to relevant departments whilst adhering to internal processes
Take personal responsibility to support the team working ethos and ensure they have a development plan in place at all times
Work closely with the Client Due Diligence team to identify training gaps and implement and maintain training and development plans on the back of this
Provide focussed coaching to Clients, Front Office and Operations colleagues
First point of contact for all new account queries and ensure that all interaction with clients is a positive experience and that client expectations are managed and met at all times
Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Policies and Policy Standards
Skills and experience:
Previous banking/financial services experience is essential
A strong understanding of Microsoft standard packages, such as Word and Excel
Hours and benefits:
Structured working pattern, excellent rate of pay, based in central Douglas