Investments Administrator – Entitlements

Job Description

Role purpose:

To ensure the timely trade settlement of all investment transactions and to accurately administer external custodian accounts and custody records

Duties include:

To assist with the preparation of a corporate action log for referral to Investment Governance.

To help gather the appropriate data to assist with the notification of corporate actions to Policyholders and their advisers and to subsequently assist with the co-ordination of their responses and onward instruction to the market.

To correctly input Corporate Actions (all associated investment transactions) to the Investment Administration System within agreed time scales ensuring that Policyholder s records are correct at all times by adhering to the agreed checking procedures.

To help gather the appropriate information to assist with the production of the Suspended and Liquidating Assets Report

To assist others within the Governance team in the event of holidays/sickness/high workloads to ensure deadlines are achieved and Service Standards are met.

To take responsibility for the resolution of client queries including callbox within agreed timescales

To record errors for further analysis to prevent reoccurrence
To follow documented procedures and recommend changes where necessary to ensure ongoing improvement within the department

To ensure that outstanding reconciliation items are investigated and cleared within agreed timescales.

To assist with the collection of the quarterly DFM and platform prices ensuring that any differences outside the agreed tolerance are fully investigated and resolved within the approved timescales

To correctly input all dividends received (and all associated investment transactions) to the Investment Administration System within agreed time scales ensuring that Policyholder s records are correct at all times by adhering to the agreed checking procedures.