Graduate Trainee

Job Description

Duties include:
General administration and office management including composing and editing correspondence and memos and coordinating office mail and other incoming and outgoing correspondence for the office
Coordinate, prepare, and distribute meeting agendas, take and transcribe meeting minutes and prepare for review
Undertake general administration and secretarial functions and to assist other staff involved in the delivery and management of the various projects as and when required. This will include; word processing, spread sheets, updating of records and information systems, photocopying, printing, emailing and filing
Deal with incoming support telephone calls and email enquiries; building rapport, establishing needs and appropriately forwarding to relevant individuals and relaying messages accurately, or where appropriate actively resolving support matters under their own initiative
Plan, organise and administer project/programme events and workshops/seminars ensuring excellent levels of customer service are adhered to at all times, and to support networking, training, awareness
Be involved and contribute to wider team meetings, taking minutes as and when required
Maintain project/programme records and spread sheets (suggesting improvements where possible) to ensure objectives are achieved and outputs are efficiently monitored
Manage filing systems, and ensuring paper records are kept in an orderly fashion and suitable archiving strategy adopted
Being a pro-active member of the operations team, offering a high-level of customer service to the Group

Skills and experience required:
Minimum of 1 years’ work experience in an administrative support role in a service-orientated environment; gained either as work placement or permanent employment
Familiarity and inclination towards working with numbers with a basic understanding of budgeting and accounting
Experience of taking meeting minutes
Excellent proficiency in the Microsoft Office (Excel, Word, Outlook & PowerPoint) products. (Ideally with some advanced Excel formula knowledge)