Customer Services – Commissions Team Senior Administrator

Job Description

Duties include:
Processing new terms of business applications for advisers
Undertaking regular reviews of existing adviser relationships to ensure they continue to meet the Conduct of Business Code requirements
Regular communication by telephone and email with advisers and Sales Team
Processing suitable certifier applications
Carrying out adviser amendments and processing payments
Managing adviser debts

Skills and experience required:
A minimum of 5 years financial services experience
An awareness of intermediary terms of business applications and indemnity commission terms
An understanding of Anti-Money Laundering and Countering the Financing of Terrorism requirements
Awareness of the Isle of Man Financial Services Authority Conduct of Business Code for Long Term Insurance
Experience of processing UK and International payments
An understanding of corporate legal structures would be beneficial
Ability to deliver against deadlines and excellent organisational skills
Ability to deliver accuracy and quality performance
Strong communication skills
Operate with minimal supervision