Client Administrator

Job Description

Duties include:
· Undertake day to day administration of a balanced portfolio of Companies, Trusts and Partnerships as well as the maintenance of book-keeping records and minutes
· Liaise with clients and intermediaries by telephone, writing and face to face
· Conduct annual and interim file reviews to meet with regulatory requirements
· Compile working papers for the preparation of financial accounts
· Assist in client billing and undertaking fee reviews
· Conduct annual and investment reviews
· Work individually and as part of a team assisting colleagues during busy periods and with any project work
· VAT – assisting with the registration, de-registration and filing of monthly / quarterly returns
· Checking portfolio debtors and ensuring they are paid on time
· Preparation of banking applications, letters, e-mails and payment vouchers
· Complete time recording on a daily basis

Skills and experience required:
· Minimum 2 years’ experience in a Fiduciary role
· ICSA or STEP Certificate completed or willingness to undertake ICSA or STEP Diploma
· Client focus, driven to deliver a quality service, spots opportunities for development of client delivery and service
· Ability to work within a regulatory and risk environment, follows procedures, innovative approach to work, spots procedural weaknesses and identifies areas for efficiencies, aptitude for learning, can evidence learning in action
· High levels of accuracy and attention to detail with commitment to learning in a fast paced environment
· A working knowledge of Word, Excel, and Outlook