Asset Services Administrator

Job Description

Duties include:
Processing all equity and unit trust dividends received, on the relevant systems within agreed time frames
Investigating and resolving any discrepancies with unit positions or cash/reinvest received
Dealing with any client queries or complaints received
Monitor and interpret Corporate Action data received for onward despatch
Maintain Corporate Action diary, collate responses and liaise with Fund Managers and Custodians
Dealing with any client queries or complaints received
Upload daily prices within agreed time frames
Source and input prices on quarterly basis for all manually priced securities
Calculate and input prices for monthly internal funds
Review all new assets in line with criteria within in agreed timeframes
Liaise with Fund Managers to update settlement instructions and dealing terms
Set up all new securities in line with procedures and within agreed timeframes
Liaise with external contacts in order to successfully transfer assets
Monitor receipt of statements and trail commission payments from Fund Managers
Liaise with Fund Managers to negotiate trail commission terms
Monitor group email inbox and ensure queries are allocated and responded to within agreed service standards
Ensure requests for documents to be placed in or retrieved from safe are completed within agreed service standards
Complete any Management Information statistics, as directed by the Asset Services Manager
Assist in any project work linked to the Asset Services department, as directed by the Asset Services Manager
Attend training and complete relevant qualifications in order to develop knowledge and skills