Job Description

Duties include:
Performing routine administrative tasks including dealing with incoming and outgoing emails, operation of standard office equipment etc
Dealing promptly and efficiently with telephone and email queries from clients
On-Boarding of clients
Booking in of agency clients
Reviewing KYC
Performing administrative tasks as required
Ensuring that clients receive an excellent service from the company
Assisting the other members of the administration team when needed
Other ad-hoc tasks and projects as required ensuring the smooth running of the Client Services Department

Skills and experience required:
Experience in KYC
Previous office experience required
Friendly, enthusiastic and a good team player
Excellent interpersonal and communication skills
Efficiency, accuracy, attention to detail
Self-motivated and willing to take the initiative
Aptitude to work without direct supervision
Strong organisational skills with the ability to adapt and successfully multi task
Excellent IT skills – Word, Excel, Internet, databases