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Support Administrator - Swedish Speaker       Ref: 19034       Douglas

Duties include: - Provision of an effective Sales Support service to Sales team, Distributors and Institutions within their markets and as per the proposition and services available - Seeking any sales leads and passing any such leads to the sales team as directed - Build rapport with all contacts and customers (including group & head office staff, Sales and own team members) and earn trust by providing a quality service - Ensure that customers are kept informed of developments; delays or ...

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IT Support       Ref: 19021       Douglas

IT support for a short term temporary contract for a large local organisation. You must have proven experience in IT Support, particularly within 1st Line support. Other technical skills like VMware and SAN's would be desirable along with any Microsoft product skills. Relevant IT qualifications are desirable. ...

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IOM Servicing Administrator       Ref: 19012       Douglas

Duties include: - Handling telephone calls and emails from customers and distributors - Achieving productivity and quality and service standards - Provide administrational and processing support - Contribute to a positive and supportive team culture - Promote positive customer/distributor perceptions, continuously developing relationships aligned to Capita values - Maintain appropriate level of functional and technical expertise, including knowledge of products, procedures, service, system...

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HelpPoint Consultant       Ref: 19035       Douglas

Duties include: - Handle telephone calls and written queries from customers and distributors - Handle complaint resolution within defined regulatory requirements and contribute to the identification of trends and preventative measures needed, through root cause analysis - Achieve targets to maintain productivity quality and service standards - Contribute to a positive and supportive team culture - Maintain appropriate level of functional and technical expertise, including knowledge of produ...

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Administrator - EMC Valuations       Ref: 00019023       Douglas

Our client requires a temp immediately to join the EMC Valuations Department. The candidates must have excellent data inputting skills along with an eye for detail and good organisational skills. The main responsibility will be to complete the valuation reviews accurately and in a timely manner. ...

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Tax Investigations Administrator       Ref: 19036       Douglas

Duties include: - Liaising with clients, internal and external Accountancy/Tax/Legal professionals and the Revenue on a daily basis via telephone, email and letters - Assisting with the collation of information and/or documentation for all tax investigations - Making sure all internal and external deadlines are adhered to - General admin i.e. scanning, filing, composing letters / emails - Maintaining a general knowledge of relevant tax legislation / tax law to assist with day-to-day duties ...

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Timesheets And Invoicing Administrator       Ref: 19027       Douglas

This role sits within the Finance Operations department. Primarily it will incorporate raising of invoices, validation of work and communication with internal/external individuals. Essential skills / experience required: - Experience in using Microsoft Word and Excel - Ability to prioritise own workload - Ability to work to set deadlines - A keen eye for detail - Ability to work to a high volume of work - Effective communication internally, as well as the external skills required in t...

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Financial Crime & Data Privacy Officer       Ref: 19031       Douglas

Duties include: - Act as a mentor to colleagues by anticipating and providing timely and effective communication to ensure financial crime and privacy risk is understood and appropriately applied in the drafting of service level schedules and operational procedures - Define, lead and, where necessary, deliver financial crime and privacy risk assurance programme(s) / investigations as required by legislation, regulation, policy or material incidents ensuring that such activity compliments any 1...

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Area Manager       Ref: 19022       Douglas

Duties include: - Through the effective use of MI and regular observations and assessments, enhance individual and team performance through effective coaching - Develop, implement and maintain an effective Business Plan focusing on profit contribution, personal sector growth, service improvement, market share, operational control and risk management - Regularly monitor progress against targets, redirecting performance and activity as appropriate. - Proactively manage credit risk on portfol...

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Compliance Assistant       Ref: 00019019       Douglas

Duties include: - Responsible for day-to-day compliance administration of a number of companies - Ad-hoc project work - Review of CDD/EDD - Undertake ongoing monitoring - Preparation of monthly reports - Assist with delivery of training Experience / skills required: - Must be able to work on own initiative to achieve desired results - Able to undertake own research to deal with problems that arise - Excellent verbal and written communication skills and ability to communicate with ...

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