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Manager Of Operational Change       Ref: 18030       Douglas

Responsibilities & Duties: • The person will manage a small team of operation specialists to develop and implement business initiatives that support the Business Plan and Strategy for the company's Operations. This could be via project delivery or business as usual activity and will include: • Line manage a new team, create and embed the team structure, processes and deliverables. • Allocate tasks and activity, across the team, to investigate and resolve operational problems and support ne...

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Customer Development Manager       Ref: 00018033       Douglas

Responsibilities & Duties: ·You will manage a small team to develop and implement Customer initiatives that support the Business Plan and Strategy for the company's Operations. This could be via project delivery or business as usual activity and will include: ·Line manage a new team, create and embed the team structure, processes and deliverables. ·Allocate tasks and activity, across the team, to investigate and resolve Customer problems and support new Customer initiatives. ·Identify and...

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Customer Analyst       Ref: 00018032       Douglas

Responsibilities & Duties: ·To comply with the TCF customer principles and ensure emphasis is placed on the provision of service excellence and value to customers. ·To apply technical skills and experience to the role to achieve business goals and objectives. ·To understand the key business drivers and apply this knowledge to own work activities. ·To participate, and where applicable lead project work and/or programmes as required. ·To provide support to Team Manager with regard to alloc...

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New Business Administrator       Ref: 00018031       Douglas

Responsibilities & Duties: -To accurately process new business applications within the Company's agreed time scales and to deliver a high level of customer service when dealing with incoming queries and ensuring that these are resolved in a timely manner. -Accurately process new business applications in line with departmental procedures and in a flexible, solution focussed, manner ensuring all Anti-Money Laundering and departmental procedures are followed. -To complete quality checking and...

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VAT Assistant       Ref: 18027       Douglas

Responsibilities & Duties: -You will work within the VAT team and deal with general VAT administration including collation of information, processing of VAT & other returns, assisting with VAT & other registrations & dealing with queries. Experience & Qualifications required: -The ability to work as part of a team and use your own initiative are essential. -You will be computer literate & experienced in Word, Excel & databases. -Ideally you will have 1-2 years' experience in an ad...

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New Business Administrator       Ref: 00018028       Douglas

Responsibilities & Duties: -As a New Business Administrator you will provide comprehensive administration support for the Corporate Affairs team. -Responsible for providing administration support to the corporate affairs team you will maintain and update all new business documents, undertake the basic drafting of reports and conduct research into compliance related matters. Experience & Qualifications Required: -Strong communication and interpersonal skills -Excellent attention to...

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Office Secretary/Administrator       Ref: 00017822       Douglas

Duties include: · Organising and managing all office services and logistics including stationery, IT equipment and services, furniture, signage and supplies · Creating and managing well-ordered hard and soft copy filing systems · Organisation of travel, meetings and events · Research and collation of data as required by the team · First point of contact for visitors · Creating and maintaining documents and spreadsheets for recording information · Assisting in checking and testing of websi...

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FATCA Caseworker       Ref: 18022       Douglas

Responsibilities & Duties: This is a core people and process delivery role, reporting within Risk, Control and Governance, GI&S Trusts. The role holder will be responsible for supporting defined functional operational activity within GI&S Trusts in relation to the Foreign Account Tax Compliance Act and other international exchange of information agreements (together referred to as FATCA). The role holder will be responsible for the management of FATCA-related data , assuming full ownershi...

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Senior Client Administrator       Ref: 18026       Douglas

Responsibilities & Duties: -As Senior Client Administrator your aim will be to provide a first class administration service to a portfolio of complex trust and company structures involved in high value property transactions and investments. -You will be the first point of contact for other team members and will be expected to advise and assist them as necessary and take a pro-active role in identifying training needs and aiding team development. -You will be expected to review and correct ...

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IT Project Coordinator       Ref: 00018025       Douglas

Responsibilities & Duties: -Manage projects, order supplies, audit equipment and keep a busy team on track logistically. -Key to your role will be the monitoring of IT requirements, framework conditions and progress of short term IT projects. -You will provide assistance with the preparation, completion and submission of IT project documentation and take ownership of IT and facility specific administration. Key Requirements: -Experience working in a similar role, preferably within th...

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