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IT Support Analyst       Ref: 00020023       Douglas

Duties include: · Administer and support operational and IT systems, including user support and liaising with suppliers and service providers. · Support the delivery of training on the Group's information technology systems. · In conjunction with the other IT team members in the group, adhere to and implement all relevant IT policies and procedures, including those for training, support, security, disaster recovery, standards, purchasing, and service provision. · In conjunction with the oth...

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Operations Manager       Ref: 00020022       Douglas

Our Client requires an experienced Operations Manager to provide all the MI reporting, governance reporting and ensuring the team delivers against agreed targets. Some travel to the UK will be required.

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Dividend Administrator       Ref: 00019919       Douglas

Duties include: · Input of payments to clients · Sorting and filing of dividend paperwork statements · Contact fund managers for missing information, incorrect details and update mandate records · Archive duties on a quarterly basis Skills and experience required: · 5 GCSE's Grade C or above including Maths and English · 12 months experience in an administrative / Financial Service Industry, Life Assurance Industry or similar role ...

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Senior Compliance Officer       Ref: 00020016       Douglas

Duties include: · Ensure both Trust and Fund Services comply with all relevant laws, regulations, guidelines and codes of Isle of Man legislation · Business acceptance - prepare compliance summary of proposed business take on to present to the New Business Committee · KYC/Customer Due Diligence (CDD) analysis and advice · Drafting and updating procedures · Ensure systems are in place for compliance monitoring · Oversee the maintenance of a variety of standard compliance registers · Liaise...

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Asset Transfer Administrator       Ref: 00020019       Douglas

Duties include: · Facilitate all aspects of Asset Transfers in line with procedures and service standards · Develop and maintain customer relationships both internally and externally · Provide informative updates to the Team Leader when required · Responsible for own work load and any queries linked to the work - emails and calls Skills and experience required: · 5 GCSE's including Maths and English · Good time management skills · Asset Transfer experience · Experience of dealing wit...

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Portfolio Bond New Business Administrator       Ref: 00020015       Douglas

The New Business team process all aspects of new business administration, from receipt of applications through to issuing of policies. Responsibilities include: · Customer onboarding · Customer application · Cooling off cancellation · Miscellaneous new business queries · The team manage all products including Unit Linked and Portfolio Bonds Skills and experience required: · 5 GCSEs Grade C or above to include Maths and English and/or NVQ Level 1 - or equivalent · Good attention to...

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Software Support Technician       Ref: 00020014       Douglas

The position will be varied and will include face to face interaction with a large client base as well as providing telephone support for software systems. Full training will be provided on their software. You will be required to work with large amounts of data (accuracy and attention to detail is pre-requisite). Skills and experience required: · A-level leaver or Graduate who is good with computers and able to do basic 1st line · Basic technical knowledge and experience using IT Systems ...

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Portfolio Bond Payments Administrator       Ref: 00020013       Douglas

In this 6 month contract your duties will include: · Responsible for the accurate and efficient completion of administrative tasks in the relevant area · Liaise with relevant parties via telephone, letter or email and provide information as requested internally and externally Skills and experience required: · 4 GCSE's Grade C to include Maths and English and/or NVQ Level 1 - or equivalent · Good attention to detail ...

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Company Administrator       Ref: 00020009       Douglas

Our Client is seeking an experienced Company Administrator to deal with the following duties: - work with and generally co-operate with all members of your team and with other departments within the organisation with the aim of ensuring that all designated clients' requests are dealt with in a timely and professional manner. To provide general support and assistance to the Client Portfolio Manager - respond to existing client enquiries and provide quotes for specific work requested as and wh...

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Payments/Investigations Administrator       Ref: 00020008       Douglas

Duties include: - handle payment related queries and complaints originating from a range of sources - maintaining contact and providing updates to all involved all the way through to resolution - work in a range of environments, teams and processes and cover a large volume of tasks Skills and experience required: - have well developed communications skills - strong payment routing knowledge including knowledge of swift message types MT103 and MT202 - exceptional attention to detail and...

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