Operations Controller

Duties include:
Perform transactional processing including Corporate Actions, Trades, Dividends, Payments, Prices, and Fees across all platforms
Monitor transaction status and reconciliation reports. Ensure that exceptions are dealt with swiftly, within the agreed service standards
Provide the required support for client cash inflows and outflows
Respond effectively to queries from portfolio managers and dealers
Respond effectively to queries from service providers and other external parties (e.g. custodians, banks, fund administrators/transfer agents)
Respond effectively to queries from internal parties (e.g. Finance, Performance, and Risk & Compliance)
Become proficient at using investment and reporting systems
Review client reports and work with the relevant service providers and portfolio manager to ensure highest quality output and delivery to clients
Run and distribute reports for external/internal use and tax/regulatory purposes as required
Review service metric reports from service providers and perform oversight control duties
Record all issues raised with service providers and track progress through to resolution
Support the new client take-on process including documentation, system set-up and web access
Maintain and update compliance rules in relevant systems
Cross train to be able to provide back-up support for Deputy Head of Operational Control
Maintain written procedures for Operational Control functions
Identify opportunities for process improvements and present findings to the Operational Control management team
Drive the implementation of process improvements as agreed with management

Skills and experience required:
Minimum 5 years in fund administration or investment administration ideally with supervisory and client service experience
Experience in dealing with 3rd party service providers
Sound understanding of investment management operations including relevant knowledge of the industry, market and instruments
Intermediate level proficiency with Excel and Word
Must have excellent communication skills, both written and verbal
Should be able to handle multiple tasks and prioritise effectively

  • Start Date: TBA
  • Location: Douglas
  • Sector: Financial Services, Investment
  • Job Type: Temporary
  • Hours: Full Time
  • Salary: £ TBA
  • Reference: 00021226

Your Personal Details

Fields marked with a * are compulsory.

Your Contact Details

  • 523643jgE

Send Operations Controller to a friend

  • 523643jgE

To stay up to date with our latest vacancies like our Facebook page.


Candidate Login

Forgotten your password? To retrieve, enter your email address and hit "Login"

Register your details

Upload your CV and register for work


Email job alerts

Let the jobs come to you